There are actually many companies who offer their own brand of call center solution that a contact center like yours can use. But why would you contact Promero about whether they have a call center solution for your organization...

Promero is what is known as a Hosted Call Center Solution Provider, and one of the key call center software products that it offers to call centers is the Oracle Contact Center Anywhere Software. Basically, a Hosted Call Center ...

The official name for the line of business Promero is engaged in is the Application Software Service Provider and Software Reseller industry. In plain language, Promero sells software made by other software manufacturers like Or...

It is just unfortunate that call centers have acquired a disreputable reputation due to the actions of certain contact center agents and their respective contact center companies that have annoyed, and infringed upon the rights ...

One advantageous component of the Oracle Contact Center Anywhere call center software is the Predictive Dialer call center technology which is appropriate for use by any call center because call center agents require the telepho...

It is fortunate for contact center supervisors that the Oracle Contact Center Anywhere comes fitted with special integrated supervisory tools so that their mission of providing optimal customer service, yet being able to maintai...

Are you aware of what slamming is? It is a practice wherein the subscriber finds that his telephone service provider has been changed to another company even if he did not give his permission. To prevent yourself from being vict...

Promero is a Hosting Service Provider based in the US which is currently a member of the Certified Partner network of Oracle (a software manufacturer.) Promero is a private company that aims to be a value added reseller plus edu...

Promero does have a virtual contact center solution which is applicable to all sizes of call centers – ranging from the small family-sized call centers (manned by as few as 10 agents) to the vast call centers (which may have as ...

Promero is currently marketing one call center software package called the Oracle Contact Center Anywhere call center solution. Among its many features, the Oracle Contact Center Anywhere call center solution allows an agent to ...

The IPLC system stands for international private leased circuit line which serves as a private point-to-point system used for communication between members of an organization who are occupying offices in various parts of the wor...

First of all, what is a call center? The use of call centers is related to the practice of outsourcing, in that an organization (like a corporation) will outsource some functions or services to a call center either because it is...

Oracle is one of the largest players in the software developer business right now. Fortunately for companies like Promero, Oracle also maintains an Oracle PartnerNetwork with over 19,500 Certified Partners who act as the middlem...

It would be more correct to describe the Promero On Demand virtual call center solution as a combination of the different software than to cal it just one call center software solution in itself.

On behalf of consumers affected by slamming practices of telecommunication services providers, the Federal Communications Commission (FCC) has been actively pursuing and cracking down on carriers which violated the anti-slamming...

When you are trying to decide between getting a hosted platform for your preferred call center solution, or an on-premise one, you may need to rely on a more structured set of parameters to determine just what exactly you are lo...

If you have ever done your research about the Oracle Contact Center Anywhere call center solution, you may have heard about the Predictive Dialer call center technology which is a key feature of this call center software package...

A virtual call center is a call center that can function using the Internet as their infrastructure. A call center is a business that works by absorbing certain business functions of a corporation so that the client organization...