I read a story about the Ritz Carlton Hotel recently that has me thinking about what it means to truly court and cater to an affluent clientle in a way that will keep them interested and involved with your product or service.

There's something I'm curious about. . .

I recently came across the following list written/compiled by David Heenan: Ten Keys to Life Fulfillment: 1. Listen to your heart 2. Take one step at a time 3. Deliver daily 4. Maintain a maverick mind-set 5. Focus, focus, focus...

Well. . .it seems like some of my readers have been paying careful attention. I like that. A while back I wrote an article about the eight most common avoidable pitfalls in language--but, if, try and might. Hey, that's not eight...

First, a distinction. When I teach about 'towards and away' personalities, I get asked, 'Kenrick, isn't an away from person just a negative person?' My answer is no. That's not the case at all. There are negative people in the w...

In the first article of this series, "Persuasion Continuums" I started to describe one of the slickest persuasion tools around. I'm going to take it a little further here.

In previous articles I described an overview of the representational systems of communication: visual, auditory and kinesthetic, and the benefit of knowing what these systems are as they relate to rapport. In another article, I ...

There was a period of time there where it seemed like every single car I'd see had a "United We Stand" bumper sticker. They were implying that standing together was our only salvation. After all, what happens if we don't stand u...

Presupposition is one of the most powerful persuasion techniques I know of. At the core of it, a presupposition is assuming a position or thought that our prospects have to take for granted and believe in order for what we're te...

Over the last few years I've become a new man. How? Well, I'm finally becoming congruent with my thoughts and my body. I've shed over one hundred and forty unwanted pounds of fat. A new lease on life and a new attitude toward th...

I'm so excited about a fairly recent addition to my coaching club: one-on-one calls with my students. These calls give us an opportunity to get into all kinds of things, from persuasion, affluence, and specialized help for speci...

We've all heard the old saying, 'You can't know someone until you've walked a mile in their shoes.' To add to the other 'energy' techniques I've written about in previous articles, I'd like to tell you about a great rapport buil...

Despite the predictability of human nature, we're pretty complex creatures. Even if all things were equal (education, parenting, etc) where one person is achieving goal after goal, others get stuck in holding patterns.

A student of mine posted a comment on my blog recently. She noticed I used an example of a presupposition with the relationship between a teacher and student and suggested that maybe I was being sneaky using the example, as if m...

I recently had a student ask me, "Kenrick, how do you keep track all of these persuasion strategies? Every time we have a call, you pull out another technique. Sometimes I can't even remember to use the 'unconscious hello'."

"Luck is what happens when preparation meets opportunity." --Seneca, Roman philosopher, mid-1st century AD

So say you're face to face with a brand new prospect. They've heard a little bit about you, your reputation, what kind of a person you are and yet, maybe they still have some defenses which you are going to need to overcome befo...

"Three Rules of Work: Out of clutter find simplicity; From discord find harmony; In the middle of difficulty lies opportunity." -Albert Einstein

Parts. We are all made up of parts. A part of me wants a bagel with cream cheese, but another part of me really wants to continue to become healthier. Part of me wants to go take a nap, but this other part wants to finish the pr...

"All blame is a waste of time. No matter how much fault you find with another, and regardless of how much you blame him, it will not change you. The only thing blame does is to keep the focus off you when you are looking for ext...