The modern day office is no longer tethered to the desk, that's so last century. The explosion of wireless technology has enabled office workers to communicate without the need for cables or wires of any kind. Here is an overview of the different wireless headset technologies available to enhance your workplace.
The typical wireless headset device consists of two pieces. The main part of the device does not move and is the part that hooks into your telephone or computer system. This is also where you place the headset when not in use so it can be charged. The second part of the headset system consists of the actual headset portion. This is the heart of the device and allows voice communication. The headset can come in several types. The more traditional headset piece is one that goes over your entire head and covers your ears with speakers. A microphone piece is connected to the right speaker and hangs out in front of your head for you to speak into. The other type is a more sophisticated and far less bulky or invasive device which hangs on just one ear and a microphone piece that hangs in front of it that is quite slender.
Both types have their pros and cons. The headset that covers both ears may be more comfortable for some people who find having something hanging on just one ear to be distracting or uncomfortable. The earpads on these headsets may also be more bulky, but they may be more comfortable as well. One of the main advantages of these larger headsets though, is that because they cover both ears, they will drown out other sounds in the office. This may be a crucial requirement for large offices or call centers.
The more slender, less bulky type may use less space on the desk, but it may also be much more comfortable for workers who find a larger headset that goes over both your ears and your entire head to be uncomfortable to wear for long periods of time. Those who have sensitive ears may also find the smaller, less conspicious headsets to be better options. In addition, these smaller headsets may also be easier for some people to move around the office with. There would however, be the main drawback, which is that because the smaller one ear headsets do not offer coverage of both ears, that the office sound and chatter would make it more difficult for the worker to hear the person talking to them. This may be an especially large drawback for call centers, for instance.
Other important features of wireless headsets:
- Range - Most wireless headsets offer a use range of up to 30 feet from your desk, however, some wireless headsets have a range of up to 300 feet.
- Security - Many headsets offer voice communication secured by digitally-encrypted DECT 6.0 technology, which also lessens the chance of interference with other technologies and communications devices in your office.
- Talk Time - Most fully charged headsets will allow up to 4-8 hours of talk time.
- Sound - Many of today's wireless headsets use DSP, or Digital Signal Processing for a clear, crisp, natural sound.
In general, using wireless headset technologies, whichever type is best for you, will add to the comfort and ease of use for the workers who man your office communications center.
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