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Promero is a Hosting Service Provider based in the US which is currently a member of the Certified Partner network of Oracle (a software manufacturer.) Promero is a private company that aims to be a value added reseller plus education provider in the call center software business that happens to target its call center solution Oracle Contact Center Anywhere at small-to medium-sized businesses throughout the world.
Basically, it can be said that the Oracle call center software is a hosted call center solution because Promero allows the software to be hosted in its high end hosting facility itself. The Oracle Contact Center Anywhere product is an example of award-winning call center technology, and Promero should be proud to be a vendor of such a great call center solution that has garnered more than 45 awards already since its introduction to the market in 1998. Promero may find it quite easy to market this call center solution to clients because the client that buys the call center software can deploy this virtual call center software in a short period of time (sometimes lasting just hours) and without the assistance of professional techies at that. This allows the contact center client to be able to focus on its customer relationship management functions rather than deviate too far into call center technologies. Because the Oracle call center solution is a great multimedia contact center solution that uses an Internet browser to function and which is based on the Internet as its infrastructure, it can literally help practically any customer support facility become a virtual call center right after deployment. And since Oracle Contact Center Anywhere is a scalable yet functional call center solution, it can be purchased by and used effectively by a contact center of any size. So if you run a contact center that aims to focus just on customer relationship management rather than be distracted by unnecessary details in identifying, canvassing, purchasing, installation and use of various types of call center technology, then maybe you should try to contact Promero and ask them about the call center solution known as Oracle Contact Center Anywhere. This may be just the perfect virtual call center package for a contact center like yours. If not, fear not – Promero also has a host of other software applications in its arsenal that could fit your particular need. Promero is just waiting for you to contact them to make inquiries.
Promero does have a virtual contact center solution which is applicable to all sizes of call centers – ranging from the small family-sized call centers (manned by as few as 10 agents) to the vast call centers (which may have as ... Promero is currently marketing one call center software package called the Oracle Contact Center Anywhere call center solution. Among its many features, the Oracle Contact Center Anywhere call center solution allows an agent to ... The IPLC system stands for international private leased circuit line which serves as a private point-to-point system used for communication between members of an organization who are occupying offices in various parts of the wor... First of all, what is a call center? The use of call centers is related to the practice of outsourcing, in that an organization (like a corporation) will outsource some functions or services to a call center either because it is... Oracle is one of the largest players in the software developer business right now. Fortunately for companies like Promero, Oracle also maintains an Oracle PartnerNetwork with over 19,500 Certified Partners who act as the middlem... It would be more correct to describe the Promero On Demand virtual call center solution as a combination of the different software than to cal it just one call center software solution in itself.
As an integrated call center pr...
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